Frequently Asked Questions

Last updated: Sep 28, 2026

How do you ensure the safety and trustworthiness of your cleaning staff?

We ensure safety and trustworthiness by employing only company employees who undergo intensive screening and training.

  • Our screening includes background checks, reference verification, and an extensive interview process.
  • All employees receive certified training to meet our high standards.
  • We carry all necessary insurance including workers’ compensation.
  • Our staff respects your privacy and security-no subcontractors or strangers.

Learn more about our team and services here.

What areas do you serve for residential and commercial cleaning?

We serve Marietta, GA, and the surrounding Atlanta area with both residential and commercial cleaning services.

  • Residential services primarily in Cobb County and surrounding areas
  • Commercial services including large facilities in Cobb County, Cherokee County, North Fulton County, Atlanta, and surrounding areas
  • Flexible service areas depending on facility size and cleaning frequency

Contact us to confirm service availability for your location. More about our service areas

How do you handle cleaning in medical clinics and dental offices?

We provide the deepest clean for medical clinics and dental offices using hospital-grade solutions and strict protocols.

  • Sterile surfaces that kill superbugs.
  • Sanitized waiting rooms to keep patients calm.
  • Floors mopped with hospital-grade solutions to prevent slips.
  • Discreet biohazard handling and spotless exam rooms.
  • Compliance with health and privacy standards.

Learn more about our specialized medical cleaning services here.

How do you ensure the quality and safety of your cleaning staff?

We ensure quality and safety by employing only company employees who undergo an intensive screening process.

  • Comprehensive interviews with reference checks
  • Background checks
  • Extensive certified training
  • Workers' compensation insurance coverage
  • No subcontractors are used, ensuring consistent service quality

This rigorous process guarantees that our staff is trustworthy, skilled, and respectful of your property and privacy. See our FAQ for more details

How do I get a quote for your cleaning services?

You can get a free quote by filling out our estimate form online or by calling our office.

  • Residential quotes are based on the size of your home.
  • Commercial estimates may require a walkthrough of the facility.
  • Smaller offices might be quoted over the phone.
  • All estimates are free and valid for 60 days.

Request your estimate here: Residential Estimate or Commercial Estimate.

Why should I choose Bright Touch Maids & Janitorial Services?

You should choose us because of our 25+ years of experience, commitment to excellence, and customer satisfaction.

  • Skilled, certified professionals with meticulous attention to detail
  • Fully insured and equipped to handle any surface
  • Trusted by homeowners and commercial clients throughout Atlanta and Marietta
  • Flexible, customized cleaning plans for every need and budget
  • Positive customer reviews highlighting reliability and quality

We take pride in delivering spotless, healthy environments for your home or business. Read our reviews

What is the difference between rental property cleaning and standard maid services?

Rental property cleaning focuses on preparing a home for new tenants, ensuring it is thoroughly cleaned and ready for occupancy, while standard maid services maintain the cleanliness of your living space regularly.

  • Rental property cleaning includes handling debris and mess left behind during moves.
  • Standard maid services cover routine cleaning tasks like dusting, sanitizing kitchens, and cleaning bathrooms.
  • Both services prioritize health and safety but rental cleaning is more intensive to prepare the property for new residents.
  • You can request customized cleaning plans tailored to your needs.

Learn more about our residential and move-out cleaning services here and here.

What areas do you provide residential cleaning services in?

We provide residential cleaning services primarily in Marietta, GA, and surrounding areas including Cobb County.

  • Our service areas cover homes, apartments, and condominiums.
  • We tailor cleaning plans to meet your specific needs and budget.
  • Contact us to confirm if your location is covered and to get a customized cleaning solution.

For more details, visit our residential cleaning page here or request a residential estimate here.